The Quality of the Anesthesia Service through a General Assessment and Knowledge of Patient Satisfaction

Abstract

Background: Patient satisfaction is a complex concept determined by multiple factors that include pre-anesthetic, during anaesthesia, and post-anesthesia wake-up phases; Anxiety before anaesthesia and pain control after surgery are some of the important aspects in treating patients and are associated with the successful recovery and degree of satisfaction. Objective: To determine the level of satisfaction with anaesthesia and its associated factors in patients undergoing surgical procedures Method: In this study, a questionnaire was conducted and distributed to 80 patients in different hospitals in Iraq. Patients whose ages ranged from 15 to 45 years were recruited for the purpose of knowing the quality of the anaesthesia service through a general assessment and knowledge of patient satisfaction. Results: In this research, the ages ranged between 14-45 years, and the most frequent ages in this study were from 25-34 years, distributed to 12 male patients and 19 female patients. Most of the patients surveyed (80%) were very satisfied with the anaesthesia with regard to postoperative pain; 77 patients reported being completely satisfied with mild or no pain, three patients with moderate pain, and four patients with 5% reported nausea or vomiting in the postoperative period. 84.1% of patients reported being evaluated by an anaesthesiologist, 73.9% considered their concerns resolved, and five patients reported with 6.25% Discomfort sore throat and from Tube endotracheal when awake to patient

Keywords

Satisfaction, Discomfort, Anaesthetic, Anaesthesia, Pain, Assessment