Sarcouncil Journal of Public Administration and Management

Abstract: The study examined the relationship between organizational climate and employee loyalty of oil serving firms in Port Harcourt, Rivers State Nigeria. This study employed a quasi-experimental design, with a total population of 12,258 employees. A sample size of 387 was determined using Taro Yamane’s formula, based on the researcher’s knowledge of the population. Data were collected using structured questionnaires measured on a five-point Likert scale. Data analysis involved descriptive statistics and inferential statistics to examine the relationships between variables and test the study hypotheses. The findings revealed that job autonomy (β = 0.373, p < 0.05), reward (β = 0.397, p < 0.05), and recognition and encouragement (β = 0.161, p < 0.05) all have a significant positive effect on employee loyalty. These results align with existing literature, which suggests that autonomy enhances job satisfaction and engagement, while rewards and recognition contribute to employee retention and commitment. The study concludes that oil servicing firms can improve employee loyalty by fostering a work environment that promotes autonomy, implementing motivating reward systems, and establishing recognition programs. This research provides valuable insights for organizations aiming to enhance employee loyalty and retention in the highly competitive oil and gas sector.