Sarcouncil Journal of Engineering and Computer Sciences

Abstract: This article explores how cloud-based core modernization architecture can transform legacy claims management systems in property and casualty insurance. Containerized cloud-native applications enable enhanced scalability, system agility, and reduced operational overhead while eliminating cumbersome upgrades and maintenance cycles. The cloud platform serves as a strategic enabler for creating new business value through improved integrations with core insurance platforms and third-party services. Case examples demonstrate increased claims processing efficiency, better data accuracy, and enhanced customer satisfaction across varied implementation scenarios. A structured framework guides insurers transitioning from monolithic systems to cloud microservices with minimal business disruption, emphasizing DevOps practices, API orchestration, and effective cloud cost management throughout the transformation journey. The long-term competitive advantages extend beyond technical benefits, positioning forward-thinking insurers to rapidly adapt to evolving market demands and regulatory requirements while systematically reducing technical debt across the enterprise.